From Complaining on a Talk Show to "Shenzhen Speed"

Yu Minghui

Recently, many Shenzhen netizens posted that "Futian district overnight dismantled the stainless steel blind path," gaining attention and likes. As it turns out, these dismantled stainless steel blind paths were previously criticized by a talk show performer named "Hei Dian" in the program and became "blindly sliding". No kidding! This wave of talk show segments quickly spread into life! Below many Shenzhen netizens' posts, numerous netizens again enthusiastically praised "Shenzhen speed", exclaiming "Shenzhen is indeed impressive in this regard."

This unexpected turn of events on the stage has caused a stir online and swiftly fermented into a public topic. Shenzhen's response is worthy of being taught as a textbook example: The relevant departments of Futian district did not choose to remain silent or defend themselves, but instead took immediate action, dismantling the stainless steel blind paths overnight, and putting their words into action through actual deeds, explaining the high-efficiency and determination of "listening to the people's voice" and "relieving the people's concerns".

This round of operations not only got netizens enthusiastically praising "Shenzhen speed", but also sparked a heated discussion about the efficiency and responsiveness of urban governance. At first glance, this appears to be a passive response, as it was because the issue was publicly criticized that the change occurred. However, upon further analysis, it is revealed that behind this seemingly passive "Shenzhen speed" lies the city government's heightened sensitivity and proactive attitude towards civic issues.

Firstly, it demonstrates Shenzhen's government's emphasis on citizens' voices. In the information age, the power of public opinion supervision cannot be ignored, and how to convert this supervision into a driving force for improvement is put to the test of government wisdom and courage. Shenzhen's approach embodies the concept of "people-centered" development.

Secondly, it exemplifies the high efficiency and flexibility of urban governance. When facing problems, Shenzhen did not choose to delay or push aside issues, but rather quickly responded, with overnight construction, which is a manifestation of modernized urban governance capabilities. In today's fast-paced society, efficiency is life itself, especially in matters concerning public safety and citizens' welfare.

Finally, this response to the talk show's "complaint" also serves as an enlightenment for fine-grained city management. Although the stainless steel blind path may seem small, it affects the travel safety of people with disabilities and the elderly, which is a crucial link in building a barrier-free urban environment. Shenzhen's swift action not only resolves specific issues but also sends a signal: in urban construction, every detail should not be ignored, and every inconvenience should be seen and corrected. This fine-grained management concept is the necessary path for cities to strive for high-quality development.

Of course, we cannot ignore the fact that this issue was smoothly resolved due to Shenzhen's long-term investment in government openness, public participation, and governance efficiency construction. It is precisely because of these institutional safeguards that "Shenzhen speed" is not just a phenomenon but a norm, a replicable experience.

Last but not least, it is worth noting that although this "Shenzhen speed" was triggered by a single episode of talk show criticism, we cannot simply stop at the surface-level logic of "exposure, rapid response". What's more important is to use this as an opportunity to establish a more perfect mechanism for discovering and resolving problems, so that citizens' improvement is no longer dependent on accidental "exposure", but becomes a daily routine.

In conclusion, this "Shenzhen speed" sparked by the talk show is not only a response to a specific issue but also a comprehensive test of urban governance concepts, efficiency, and fine-grained levels. It tells us that true "Shenzhen speed" lies not only in economic development's rapid pace but also in keenly catching up with citizens' needs and rapidly responding. In this sense, every seemingly passive change is a solid step towards actively serving the people.

The author's opinions expressed in this column article are their own.